Contact Blue MedicareRx

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Contact us online

Order a member ID card, pharmacy directory or Evidence of Coverage.

Not a member yet?

Contact our Medicare Solutions specialists. They can answer your questions, help you choose the right plan for your needs and assist with enrollment.

Phone
1-888-274-0019 (TTY: 711)
8 a.m. to 8 p.m., daily, local time

Mail
Blue MedicareRx (PDP) for Arizona
35 Nutmeg Drive, Suite 220
Trumbull, CT 06611

Contact Blue MedicareRx for Questions About Your 2021 Plan

If you have questions or concerns about the 2021 plan year, call the following phone number.

Phone
1-833-229-3593 (TTY: 711)
8 a.m. to 8 p.m., daily, local time

Fax
1-855-874-4702

Contact us online
Fill out a brief contact form to get in touch with our customer service team. Please allow up to two business days for a response. If you have an urgent matter, call us at the phone number above.

Mailing address
Blue MedicareRx (PDP) for Arizona
P.O. Box 3777
Scranton, PA 18505

Disenrolling from the plan

You can disenroll from Blue MedicareRx at certain times of the year or under certain situations by sending us a written request.

Mailing address

Blue MedicareRx (PDP) for Arizona
P.O. Box 3777
Scranton, PA 18505

Call Medicare to disenroll

1-800-633-4227 (TTY: 1-877-486-2048)
24 hours a day, seven days a week

Your rights and responsibilities upon disenrollment

When you leave or end your membership in Blue MedicareRx it’s called a disenrollment. A voluntary disenrollment is when you decide to leave the plan. You can do this only at certain times of the year, such as if you want to change to another plan during the annual enrollment period. An involuntary disenrollment is when the plan must end your membership. Examples of this type of disenrollment are if you leave the plan's service area for longer than 12 months or permanently move out of the service area, or do not pay the plan's premiums.

If you are disenrolled for any reason, the plan will notify you of the date your membership will end and the reason for it ending. If you have questions about disenrollment, please call customer service.